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Planned Maintenance Services Denver For Your Printing Equipment

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By Mark Reed


If you work in a data center, manage or own one, then you know that for every piece of hardware there are OEM maintenance contracts that go with them. Like the hardware themselves, these contracts are not inexpensive, however, they can be less costly than any sustained downtime and the loss of business or revenue that goes along with it. This article takes you through planned maintenance services Denver that are aimed at avoiding data center costs.

Huge orders demand printers that are in top condition and not prone to any breakdown that would cause problems meeting client deadlines so regularly scheduled maintenance particularly on used and refurbished gear is an absolute must. This will ensure reliability can be anticipated when your printing work horses are needed the most. But, what are the signs that a company that provides maintenance on the machines will meet your high standards? Here are several things to look for before entering a maintenance contract:

What do their existing customers have to say about them? References should not only be supplied by a prospective provider but should definitely be followed up on. Other similar companies have nothing to gain by not revealing their satisfaction, or lack thereof with the service currently being offered and you might gain valuable insights on the company.

One of the important traits of a good maintenance company is dependability. A company depends on their machinery to be working properly and their work area to be clean and if the company fails the work area may be dangerous. If the company does a poor job of maintaining machinery products may come out with poor quality or no product may come out at all.

Costs associated with downtime. Data center downtime can be a very bad thing. If you're a third party facility you lose money and at worst valuable clients. If your data center is company-centric then you lose money associated with unavailable applications or equipment for service or product oriented client offerings. A recent IDC report suggested that the average cost of downtime can average $70,000 per hour! A TPM provider that responds quickly, with qualified engineers, and has the parts and replacement units ready can help keep any downtime costs to an absolute minimum.

Will you be assigned a worker who will consistently visit your place of business and will be given the responsibility to discuss his findings with you personally each time he comes? This is a great way to follow up on a written assessment of the condition of your printing devices and will establish rapport for a more comfortable working relationship. It also will alert you to the current state of any given machine and will provide a heads up that its working life may be coming to an end and will have to be replaced soon.

In addition, when outsourcing your maintenance services from a third party, ensure that the company is adept at planning, time-managing, developing schedule, negotiating, and is capable of inspecting grounds and buildings, Perform human resource duties of hiring, training, and dismissing employees, Maintains required inventory of all concerned supply room and tools and exhibits Good physical condition without alcohol or drug problems.

Every business owner should have a written emergency plan that includes names and phone numbers not only of all employees but also any service provider that could render assistance in an emergency. Ensure to consider the above aspects when planning your services.




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